Frequently Asked Questions

Everything you need to know about our services and processes.

Absolutely! We offer full support for every website we build — and even ones we didn’t. Our website support services include everything from troubleshooting technical issues and fixing bugs to making design updates, adding new tools or features, and keeping your site secure and up to date.

We also handle ongoing maintenance, performance monitoring, security updates, and regular backups to ensure your website runs smoothly 24/7. Whether you need a quick fix, a new page, or long-term support, we’ve got you covered.

Need help with something specific?  We’re here to support your website and your business every step of the way.  Reach out here to get started.

Web hosting is what makes your website accessible on the internet. Think of it like renting space on a server — it’s where all your website files, images, and content live so that people can visit your site anytime, from anywhere.

Why is hosting important?

  • πŸ’‘ It keeps your website online 24/7
    Without hosting, your website simply won’t exist on the web.

  • ⚑ It affects your site’s speed and performance
    A quality host ensures your website loads quickly and runs smoothly for visitors.

  • πŸ”’ It helps keep your site secure
    Hosting includes things like SSL certificates, security monitoring, backups, and protection against cyber threats.

We offer fast, reliable, and secure web hosting with every website we build — plus ongoing support, maintenance, and monitoring so you never have to worry about the technical side of things.

We offer full support for every website we build — and even ones we didn’t. Our website support services include everything from troubleshooting technical issues and fixing bugs to making design updates, adding new tools or features, and keeping your site secure and up to date.

We also handle ongoing maintenance, performance monitoring, security updates, and regular backups to ensure your website runs smoothly 24/7. Whether you need a quick fix, a new page, or long-term support, we’ve got you covered.

Need help with something specific?  We’re here to support your website and your business every step of the way.  Reach out here to get started.

An SSL certificate (Secure Sockets Layer) is a security feature that encrypts the data shared between your website and your visitors — like contact forms, passwords, or payment info. It’s what turns your website URL from http:// into https:// and adds the little padlock icon next to your web address in the browser.

Why is SSL important?

  • πŸ”’ Protects your visitors' information
    SSL encryption helps keep sensitive data safe from hackers and cyber threats.

  • βœ… Builds trust with your audience
    Visitors are more likely to trust and stay on a website that’s secure — especially if they’re sharing personal info or making a purchase.

  • πŸ“ˆ Boosts your SEO
    Google gives preference to secure (HTTPS) websites in search rankings, so having SSL can help your site appear higher in search results.

  • ⚠️ Prevents browser warnings
    Without SSL, browsers may label your site as "Not Secure," which can drive visitors away before they even get to your homepage.

We include SSL certificates with all of our hosting plans and make sure they’re installed and renewed properly, so you never have to worry about it.

A domain name is your website’s address on the internet — it’s what people type into their browser to find you (like yourbusiness.com). Think of it as your digital storefront or your home address online.

Domains aren’t just for websites — they’re also used for professional email addresses. So instead of using a generic email like yourbusiness@gmail.com, you can have one like yourname@yourbusiness.com, which looks more professional and builds trust with your audience.

Getting a domain is easy! We can help you find and register the perfect domain name for your business. If you already have one, we’ll make sure it’s properly connected to your website and email. If not, we’ll guide you through choosing a name that’s memorable, brand-friendly, and great for SEO.

Already overwhelmed by all the domain name stuff? No worries — we can manage it for you as part of our website setup or hosting and support services.

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