At Grand Rapids IT Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website, https://grandrapidsitsolutions.com/. By using the Site, you agree to the collection and use of information in accordance with this policy.

• 1. Information We Collect
  We collect different types of personal data for various purposes to provide and improve our service to you.
  
  
  • A. Personal Identification Information
    When you make a purchase or attempt to make a purchase through the Site, we collect the following information from you: Name Billing address Shipping address Email address Additional payment information may be collected by Stripe, our third party payment provider. You can review Stripe's privacy policy here
  
  
  • B. Log Data
    When you visit our website, our servers automatically record information that your browser sends, which may include your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other usage statistics.
  
  
  • C. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize repeat visitors and track site usage.
  
  You can manage your cookie settings via your browser, but please note that disabling cookies may affect the functionality of our website.

• 2. How We Use Your Information
  We use the information we collect in the following ways:
  
  
  • To process and fulfill orders: This includes managing payments, shipping products, and providing customer support.
  • To personalize your experience: We use your information to recommend products and improve our website based on your preferences.
  • To communicate with you: We may send you transactional emails regarding your order, account updates, or marketing communications (if you have opted-in).
  • For analytics: We use data to monitor site usage and trends, helping us to enhance the user experience.
  • To protect our business: Your information may be used for fraud prevention, security purposes, and to enforce our terms and policies.

• 3. How We Share Your Information
  We do not sell your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
  
  
  • Service Providers: We share data with payment processors, shipping companies, and other service providers to help fulfill your orders and run our business
  • Business Transfers: If our company merges, acquires, or is acquired by another company, your information may be transferred as part of the transaction
  • Legal Compliance: We may share information if required by law, such as to comply with a subpoena, legal process, or government request

• 4. Data Security
  We take data security seriously and implement reasonable safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

• 5. Your Rights and Choices
  You have the following rights regarding your personal information:
  
  
  • Access: You can request to see the personal information we hold about you.
  • Correction: You can request corrections to your personal data if it is inaccurate or incomplete.
  • Deletion: You may request that we delete your personal data, subject to certain legal obligations.
  • Opt-out of marketing communications: You can unsubscribe from promotional emails by following the instructions included in each email or by contacting us directly.
  
  To exercise any of these rights, please contact us at support@grandrapidsitsolutions.com.

• 6. Third-Party Links
  Our website may contain links to third-party websites. This Privacy Policy applies solely to information collected on our Site. We are not responsible for the privacy practices or content of other websites.

• 7. Children’s Privacy
  Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

• 8. Changes to This Privacy Policy
  We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with the updated "Effective Date." We encourage you to review this policy periodically for any changes.

• 9. Contact Us
  If you have any questions about this Privacy Policy or how your information is handled, please contact us at: support@grandrapidsitsolutions.com

Updated By:

Grand Rapids IT Solutions Support Team