Welcome to Grand Rapids IT Solutions! These Terms of Service ("Terms") govern your use of our website located at https://grandrapidsitsolutions.com/ and the purchase of products from our online store. By using the Site or making a purchase, you agree to be bound by these Terms. Please read them carefully.

• 1. General Conditions
  By using this Site, you represent that you are at least the age of majority in your country or state of residence. You agree not to use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
  We reserve the right to refuse service to anyone for any reason at any time. Any new features or tools added to the current store shall also be subject to these Terms.

 

• 2. Changes to Terms
  We may update or change these Terms from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will reflect when the changes were made. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

 

• 3. Online Store Terms
  By placing an order through our online store, you agree to provide current, complete, and accurate purchase and account information. Any discrepancies in the information you provide may cause delays in order processing.
  
  
  • A. Product Availability and Pricing Prices for our products are subject to change without notice.
    We reserve the right to modify or discontinue any product at any time without notice.
    We are not liable for any modification, price change, suspension, or discontinuation of the service or product.
  
  
  • B. Accuracy of Product Descriptions We strive to ensure that the product descriptions on the Site are as accurate as possible. However, we do not guarantee that the descriptions, images, colors, or other content are entirely error-free or current. In the event of any error in the product information, we reserve the right to correct the error and revise your order accordingly.

 

• 4. Orders and Payment
  
  • A. Order Confirmation
    Once you place an order, you will receive an order confirmation email. This email serves as an acknowledgment that we have received your order but does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or pricing errors.
  
  
  • B. Payment
    We accept major credit cards and other payment methods as outlined during the checkout process. By submitting your payment information, you authorize us to charge your card or payment method for the total amount of your purchase.
    
    If your payment method is declined or any issue arises during payment, your order may be delayed or canceled.

 

• 5. Shipping and Delivery
  Shipping and delivery information, including estimated delivery times, costs, and restrictions, can be found on our shipping information page. You are responsible for providing accurate shipping information. We are not responsible for any delays or failures in delivery due to incorrect information.

 

• 6. Returns and Exchanges
  For information on how to return or exchange items, please refer to our Returns & Exchanges Policy page. All returns must meet the conditions outlined on that page, and certain items may not be eligible for return or exchange.

 

• 7. User Accounts
  When you create an account on our Site, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
  
  We are not liable for any loss or damage arising from your failure to protect your account information.

 

• 8. Intellectual Property
  All content on the Site, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Grand Rapids IT Solutions or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, duplicate, sell, resell, or exploit any portion of the Site or its content without our express written permission.

 

• 9. Prohibited Uses
  In addition to other prohibitions outlined in these Terms, you are prohibited from using the Site or its content for:
  • Any unlawful purpose
  • Soliciting others to perform unlawful acts
  • Violating any international, federal, provincial, or state regulations
  • Infringing on the intellectual property rights of others
  • Engaging in fraudulent activities
  • Transmitting harmful code, viruses, or malware
  • Collecting personal data without consent
  
  We reserve the right to terminate your use of the Site or any related service for violating any of these prohibited uses.

 

• 10. Limitation of Liability
  To the fullest extent permitted by law, Grand Rapids IT Solutions and its affiliates, employees, or directors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or the purchase of any products. This includes, but is not limited to, any errors or omissions in content, any loss or damage arising from the use of the products sold through the Site, or any issues related to shipping or delays.

 

• 11. Indemnification
  You agree to indemnify, defend, and hold harmless Grand Rapids IT Solutions, its employees, affiliates, partners, and suppliers from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

 

• 12. Governing Law
  These Terms shall be governed by and construed in accordance with the laws of Michigan, without regard to conflict of law provisions. Any legal action or proceeding related to your use of the Site or these Terms shall be brought exclusively in the courts located in Michigan.

 

• 13. Contact Us
  If you have any questions about this Privacy Policy or how your information is handled, please contact us at: support@grandrapidsitsolutions.com

 

Updated By:

Grand Rapids IT Solutions Support Team